Privacy Policy

Effective Date: 5/5/2025

Rochester Bath & Kitchen respects your privacy and is committed to protecting it through this Privacy Policy. This document outlines how we collect, use, and protect your personal information when you visit our website and use our services.

1. Information We Collect

We may collect the following types of personal information:

  • Contact Information – such as your name, email address, phone number, and mailing address.

  • Event Details – such as your wedding date, venue, guest count, and preferences.

  • Payment Information – processed through secure third-party providers (we do not store credit card details).

  • Usage Data – including your IP address, browser type, referring pages, and interaction data from our site.

2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our rental services.

  • Communicate with you about orders, updates, and support.

  • Customize your experience on our website.

  • Process transactions securely.

  • Improve our website and customer experience.

  • Send marketing communications (only if you opt in).

3. Sharing Your Information

We do not sell your personal information. We may share your information with:

  • Third-party service providers that help us operate our website and services (e.g. payment processors, email platforms).

  • Legal authorities, if required by law or to protect our rights.

All third parties are required to maintain the confidentiality of your information.

4. Cookies and Tracking Technologies

We use cookies and similar tracking tools to:

  • Understand how visitors use our website.

  • Improve site performance and user experience.

  • Customize content and advertisements (if applicable).

You can disable cookies via your browser settings, but this may impact site functionality.

5. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information.

  • Opt out of marketing emails at any time (unsubscribe link provided).

  • Request a copy of the data we hold about you.

To exercise any of these rights, please contact us at [insert email/contact form].

6. Data Security

We implement industry-standard security measures to protect your information. While no system is completely secure, we take appropriate steps to minimize risks.

7. Children’s Privacy

Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

9. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:


 Mailing Address: 180 Despatch Dr, East Rochester, NY 14445
 Phone: (585) 381-1320