What our Clients Say
Reviews
We have been very pleased with the quality of work and responsiveness we’ve received from Rochester Bath & Kitchen. We definitely recommend them. They stand behind their work and make sure the customer is completely satisfied.
We had our kitchen completely redone down to the wall studs. New electric being up to new code. Pinnesula removed and a big beautiful island installed. The entire project took a while because they do excellent work from the tear out to the finishing trim work. Having been in the business I don't hire someone that says ' I can start next week". There's a reason he's sitting around waiting for work. We had 28 doors and 5 drawers. Refrigerator, Duel Fuel Range, Dishwasher, Microwave all new and moved from their former location. John, Rick, and Alex could not be better installers and ambassadors for your company. The neatest and cleanest guys I've ever seen. Any dust and dirt was confined and cleaned up at the end of their day. Even the garage and driveway where they stored material and did some cutting was left spotless every day. I'm 78 and probably not doing and more extensive renovations but if I do I won't hesitate to call Rochester Bath and Kitchen Remodeling in East Rochester on Dispatch Drive. The other end of the street from Leo's Bakery. PS last September they also had another crew remove our bath tub and install a walk in shower. That job was excellent also. 👍
This company is hands down the best! Neil gave us excellent suggestions on our kitchen remodeling and was patient during the entire process. Rick, Alex, and John are top notch...reliable, clean, courteous, and professional. They are nothing short of craftsman. If you need a bathroom or kitchen remodeling, this company is the one to call!
Our experience far surpassed our expectations! We LOVE the results.
Tom was brilliant at helping us with the design. He suggested a few changes that turned out to be smart. When we visited the tile store, he steered us to an option that was perfect and beautiful.
Brian did the final measurements (with a laser) and fixed issues with our out-of-square kitchen.
Becky was great with her timely communications.
The crew (John, Alex, & Ric) was wonderful. Always on time, professional and entertaining. We never felt funny about asking them questions and they always checked with us if there was an issue. They found a cracked & leaking pipe in the wall (from the previous installers). They also tracked down an electrical issue that turned out to be a split electric line.
Evan was meticulous with the backsplash!
They were right on with their timeline of 5 weeks for the whole process (complete demo).
Tom was brilliant at helping us with the design. He suggested a few changes that turned out to be smart. When we visited the tile store, he steered us to an option that was perfect and beautiful.
Brian did the final measurements (with a laser) and fixed issues with our out-of-square kitchen.
Becky was great with her timely communications.
The crew (John, Alex, & Ric) was wonderful. Always on time, professional and entertaining. We never felt funny about asking them questions and they always checked with us if there was an issue. They found a cracked & leaking pipe in the wall (from the previous installers). They also tracked down an electrical issue that turned out to be a split electric line.
Evan was meticulous with the backsplash!
They were right on with their timeline of 5 weeks for the whole process (complete demo).
Stopped in to look for help with our kitchen remodel.
The front desk associate was friendly and polite, but was quick to dismiss our desire to schedule a consultation in our home. They wanted us to call back or schedule it on the Internet. I could've done this from home and saved the trip.
We found another designer.
The front desk associate was friendly and polite, but was quick to dismiss our desire to schedule a consultation in our home. They wanted us to call back or schedule it on the Internet. I could've done this from home and saved the trip.
We found another designer.
About 20 years ago Rochester Bath remodeled our complete bathroom. Excellent and super clean job and workers. Recently we decided to have the wall surround and tub replaced with a new walk in shower with safety bars. An Excellent job. The workers were so clean we didn't even know they were here and the job came out amazing and looks like any bath in a showroom. Thank You Rochester Bath and Kitchen Remodeling for an exceptional installation.
We recently had Rochester Bath and Kitchen remodel of our main bathroom that was still sporting a 70's look. The process from start to finish exceeded expectations. We started with Dan who is one of the owners to design our new bathroom. He was super helpful and very patient. The two installers Jeff and Rich showed up on a Tuesday to start the job. From laying down drop covers to protect our carpeting to vacuuming at the end of each day you would hardly know they were there. The roll off dumpster arrived an hour after they did and was picked up an hour before they left on Friday when they completed the job. Their craftsmanship and attention to detail was outstanding. Jeff kept me informed and answered any questions that I had throughout the project. While they weren't the cheapest they were competive within range of the other estimates we received and brought tremendous value to the table. They have a great product showroom and products,they showed up when they said they would and completed the work in the time frame indicated resulting in a stress free experience. You could tell that this is a company that has their act together. I would highly recommend them if you are redoing a bath or kitchen.
Once again, Rochester Bath and Kitchen transformed a drab room into a beautiful space! RBK designed and remodeled our master bathroom, kitchen, sunroom and now laundry room. The pictures speak for the quality craftsmanship, professional business acumen and thoughtful and generous care! I highly recommend ROchester Bath and Kitchen for your next project!
My parents had their bathroom redone. They are very pleased with the shower that was installed. The men that did the work, did a wonderful job and worked extremely well together.